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The always-current customer briefs for CSMs

Surf gives CSMs a living, easy-to-scan brief for every account so you instantly see what changed, what matters, and what to do next. No dashboards. No digging. No stale notes.

1258 people currently in queue

The always-current customer briefs for CSMs

Surf gives CSMs a living, easy-to-scan brief for every account so you instantly see what changed, what matters, and what to do next. No dashboards. No digging. No stale notes.

1258 people currently in queue

Boost your productivity

Customer context shouldn’t be a scavenger hunt

Before every call, CSMs piece together context from CRMs, notes, emails, dashboards, and memory. By the time you feel ready, the meeting’s about to start. Surf replaces that scramble with a single, always-up-to-date customer brief.

Always current

Customer briefs update automatically as things change.

Always current

Customer briefs update automatically as things change.

Always current

Customer briefs update automatically as things change.

Built for real work

Designed for the five minutes before a call.

Built for real work

Designed for the five minutes before a call.

Built for real work

Designed for the five minutes before a call.

Team continuity

Context stays when accounts change hands.

Team continuity

Context stays when accounts change hands.

Team continuity

Context stays when accounts change hands.

Simple by design

No dashboards. No setup overhead.

Simple by design

No dashboards. No setup overhead.

Simple by design

No dashboards. No setup overhead.

Everything you need

Not another dashboard

Dashboards are great for reporting. They’re terrible for understanding a customer five minutes before a call. Surf isn’t a wall of charts or a pile of metrics.

It’s a clear, scannable brief designed to answer one question fast:

“What do I need to know about this customer right now?”

Dashboards are great for reporting. They’re terrible for understanding a customer five minutes before a call. Surf isn’t a wall of charts or a pile of metrics.

It’s a clear, scannable brief designed to answer one question fast:

“What do I need to know about this customer right now?”

Dashboards are great for reporting. They’re terrible for understanding a customer five minutes before a call. Surf isn’t a wall of charts or a pile of metrics.

It’s a clear, scannable brief designed to answer one question fast:

“What do I need to know about this customer right now?”

AI with customer context

Ask Surf questions about any customer and get grounded answers based on real data, not guesswork.

Living customer briefs

A single source of truth that replaces scattered notes, docs, and prep rituals. Add any context to fill in any gaps.

Testimonials

What our beta users say

I open Surf five minutes before every customer call now. It’s the fastest way to remind myself what’s changed and what actually matters.
Jamie L.
Seattle, USA
Surf replaced the prep doc I used to rebuild every week. The brief is already there and already current.
Alex R.
Palo Alto, USA
When I inherited a book of accounts, Surf made it way less stressful. I could see context instantly instead of digging through old notes.
Morgan L.
London, UK

I used to bounce between our CS tool, support tickets, and Slack before calls. Surf pulls it together in one place.
Casey J.
Vancouver, Ca
The AI answers feel grounded, not generic. I can ask real questions about a customer and trust the response.
Taylor K.
Austin, USA
Surf is the first CS tool I actually check right before a meeting. Everything else feels like admin.
Riley S.
Berlin, De

Account handoffs used to be painful. With Surf, the context stays even when the CSM changes.
Jordan P.
Toronto, Ca
I didn’t realize how much time I spent prepping until Surf removed it. I just show up more confident now.
Sam D.
Paris, FR
Surf feels built for how CSMs actually work, not how leadership wants reports to look.
Casey H.
New York, USA

Be ready for every customer conversation

Join the waitlist to get early access to Surf and help shape a calmer, clearer way to do Customer Success.